Posted on February 13, 2013

Zalando Review


I was recently given a £60 voucher to spend at Zalando in return for this blog post. This is my completely honest experience of shopping with them and the clothes that I bought.

Firstly ordering was pretty straight forward – it took me a good few days to find what I wanted to buy. There seems SO much online I got a bit overwhelmed by the whole experience and started again at another time! I did this 3 or 4 times. Anyway I finally decided and placed my order on the 23rd Jan. On the 25th Jan I received dispatch confirmation and when I hadn’t received it by the 1st Feb I decided to check the tracking. Apparently it had been delivered on the 28th January and then on the same day was received by the local courier company. I waited a couple of days and then I contacted Yodel via twitter to see if they could look into it for me, they were very helpful but it took them 3 days to find out where my parcel was. I did also contact Zalando who just sent me a legal document to sign to say I hadn’t received it! Wow! I have NEVER been sent such a document before and was not at all impressed with this! They had my tracking details they could see for themselves it had not been delivered! Anyway Yodel managed to find my parcel (no explanation to where it had been though) and it finally arrived and the products that we bought are great.


Pink Benetton Waistcoat £25.00

The Benetton waistcoat is lovely, although rather thinner than I expected it to be. It comes with a little pink bag that you can roll the waistcoat up and put inside so you can carry it around with you.

Rip Curl  Long sleeved top

Rip Curl Long sleeved top £15.00

Boo really loves this top unfortunately it’s a size 8 years; Boo is 6 and it is rather tight so I have given it to one of her friends; much to Boo’s disappointment! It is a really lovely top though and I may have to order one just for Boo 😉

Red Ebound Waistcoat

Red Ebound Waistcoat £20.00 (No longer online)

This Ebound waistcoat is gorgeous!!! Bugs looks so sweet in it; but unfortunately being 2 he is throwing a massive tantrum when I try to take a photo of him in it! Seriously I love this and want one for myself!! I am gutted that it is no longer online because I would have ordered a bigger size for next year! Hopefully they will restock it!

Here is Boo in her Benetton Waistcoat! She really loves it and of course she loves the fact that it is pink and it has its own little pink bag to roll up into!

DSCF4296 copy

So apart from my parcel going missing the shopping experience wasn’t too bad – I’m not sure I would shop there again as I’ve heard of other blogger’s parcels going missing too so I’m not too sure of their reliability.

Zalando have a huge range of womenswear, menswear, childrenswear as well as home & beauty products too.

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  • Reply Helen March 3, 2013 at 9:36 am

    It’s a shame that the service is so bad , & as I had the exact same problem it does make you wonder what’s going on & whether our goods would have arrived at all if we hadn’t been reviewing!
    Saying that, the products are good & Maisie looks lovely in that waistcoat… I’m always wary of buying designer clothing online due to the very snug sizing.

  • Reply Kara Spencer February 18, 2013 at 8:46 pm

    I am not surprised by Yodels result, they are terrible for thieving parcels. Maisie looks super cute in the Gillet, though I am not too impressed with the companies customer service, shame really as not bad value x

  • Reply Elaine Livingstone February 14, 2013 at 8:24 am

    I would say they need to look into changing their courier company if others are going astray as well.
    Love the padded waistcoats

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